Shipping policy

All shipping is calculated based on the volume and weight of the product and the country it is being delivered to. This is calculated and displayed for you upon checkout. Our standard Courier service is with New Zealand Post. 

The International Courier to Australia is roughly 5 - 7 working days. You will receive a pre delivery notification from Australia Post, either by text alert to a mobile number or e mail notification.

Please notify Medisave as soon as possible if your parcel is considered to be damaged, non delivered or missing - our Courier agent will only accept claims within 5 days after despatch for damaged, missing or stolen goods.

Shipping to the Islands

Shipping to Fiji and Samoa available at Checkout

(AUSTRALIA) Please note that due to new aviation guidelines, with air freight items containing a battery component, we are required to insert the batteries prior to shipping.